Become a Customer-Service Superstar
R1,153.81 + VAT
This course provides practical tools to help you create amazing customer service moments.
Topics covered:
A winning first & last impression;
Customer experience;
Cross- and up-selling;
Recovery;
Solving problems;
Under-promising and over-delivering.
- Deposit of R250.82, then R 250.82 x 3 months.
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