Managing Quality Customer Service

R2,767.16 + VAT

Course Duration : 1 Days

Are your customers satisfied with your business? Do you want to exceed their expectations and create a loyal customer base? Look no further than this course! With a focus on customer satisfaction and feedback, you’ll learn how to provide top-notch customer service that will make your business stand out from the competition. From identifying customer needs to measuring service levels, this practical course will equip you with the tools you need to establish and manage a quality service operation. Don’t just meet your customers’ expectations, exceed them and earn their loyalty with the skills you’ll gain in this course.

Course Outline

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Additional information

Choose date

13 February 2024, 18 April 2024, 23 May 2024

Select Attendance type

In-Person, Online